To re-engage
the clutch actuator
- Open
the printer lid.
- Unplug
the power cord from the back of the printer.
- Remove
the upper (OUT) paper tray.
- Slide
the carriage assembly, which holds the ink cartridges, away from the left
side of the printer. If the carriage assembly moves away from the left
side, go to step 6.
- If
the carriage assembly is stuck at the left side, push down on the large
black bar directly above the three large rollers and release it so it
springs back up. Gently lift the carriage assembly and try moving it to
the right again.
- Locate
the metal gear assembly at the left side of the printer. Directly above
the metal gear is the clutch actuator (also known as the slider arm), a
small plastic arm approximately 50 mm (2 inches) in length. On the right
edge of the clutch actuator is an "arrow" or "tooth"
that points down. The arrow on the clutch actuator should be in the space
to the right of the metal gear and plastic half-gear just below the clutch
actuator.
- If
the arrow on the clutch actuator is stuck between the metal gear and
plastic half-gear, (see Figure 1) lift the clutch actuator and move the
arrow to the right of the plastic half-gear. Once the arrow on the clutch
actuator is to the right of the gears (see Figure 2), the clutch actuator
should move freely right and left about 12.7 mm (0.5 inches).
- Replace
the upper (OUT) paper tray.
- Close
the printer lid.
- Plug
in the power cord to the back of the printer.
- Turn
the printer on.
- Print
a self-test by pressing and holding the Resume button (upper button) for
five seconds and releasing it.
- If
the same problem still exists, verify that both ink cartridges are snapped
into the carriage tightly and are not loose. See the printer User's Guide
or the HP Toolbox in Windows for instructions on installing the ink
cartridges.
- Try
printing a self-test again.
- If
the same problem still exists, see the Additional Information section
below
- Clearing
paper jams by pulling the paper out of the printer without first turning
the printer off.
- Improper ink
cartridge installation, causing the cartridge to bump the clutch actuator
and push it out of position.
- Always turn
off the printer before trying to clear a paper jam. See the printer's
User's Guide or the HP Toolbox in Windows for instructions on clearing
paper jams.
- Ensure the
ink cartridges are installed correctly. See the printer User's Guide or
the HP Toolbox in Windows for instructions on installing the ink
cartridges